Member News - Dwr Cymru Welsh Water

Welsh Water Customer Satisfaction First


Welsh Water were the top-rated Utility company in the UK Customer Satisfaction Index (UKCSI), beating the rest of the water and energy sector.

ICS carry out six-monthly online surveys of consumers to measure customer satisfaction which covers 13 sectors of the economy. Overall, the average score for all companies has slipped to 76.9 with the utilities sector average being 72.3.

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Article credit: Water Briefing

Dwr Cymru Welsh Water are a member of the Water Industry Forum. For more details on Dwr Cymru Welsh Water including contact details, please click here.

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