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Privacy and Cookie Policy

This Water Industry Forum Website (the "Website") is owned by Water Industry Forum Limited (WIF). WIF is responsible for the processing of your personal information and acts as data controller. Any personal information you provide to us through our Website will be dealt with in accordance with this Privacy Policy and the Website Terms of Use. This Privacy Policy details the information we may collect from you, the purpose for which we may collect it and how we protect that information that you provide to us.


As a data controller we take the necessary steps to comply with obligations under the Data Protection Act 1998 (the "DPA") and any relevant subordinate legislation:

  • 1.1 When you supply any personal information to us we will deal with that information in a manner which meets our legal obligations to you.

  • 1.2 Under the DPA we are required to collect personal information fairly and to let you know how we will use it and whether we will pass the information on to anyone else.

  • 1.3 We will comply with the Principles set out in the DPA and shall ensure all personal information supplied by you is held securely.

  • 1.4 You are entitled to see the personal information that we hold about you and to ask us to make necessary changes to ensure it is accurate and up to date. Should you wish to see a copy of the personal information we hold about you please write to Water Industry Forum Limited, Buckley Innovation Centre, Firth Street, Huddersfield, HD1 3BD. When we are satisfied as to your identity we will send you, within 40 days, a copy of the personal information we hold. Please contact us at the same address if you have any reason to believe the data we hold on you is inaccurate.


  • 2.1 We will collect personal information from you when you register on the directory, submit queries to us, register for the newsletter or for event notification, and when you respond to any queries or requests we may have from time to time.

  • 2.2 We may also keep a record of those parts of the website you use most often to enable us to monitor, support, improve and develop our service and to know which parts are of most interest to you.

  • 2.3 When you submit data to the directory, the information will be in the public domain. WIF accepts no responsibility for how the data within the directory is used by other directory members or by members of the public. When you submit data to the directory, personal details are to be provided at your discretion. If you want the personal data to be removed please contact us at info@waterindustryforum.com

  • 2.4 We will use the personal information supplied by you to create, amend and process your directory entry, keep a record of the services you have subscribed to and to deliver to you services and information you have requested.

  • 2.5 We may use your personal information to contact you for your views on our services and events and to notify you occasionally about important changes or developments to the website or our services.

  • 2.6 Where you have consented during registration we may from time to time use your information to provide you with an update about our services, provide you with newsletters and information on events and other services. If at any time you decide that you do not wish to receive such information please email info@waterindustryforum.com

  • 2.7 Save as expressly set out in these terms and conditions we will not supply your personal information to another person or organisation unless we are required to supply the information in order to comply with the law or the requirements of a regulatory authority.


This Privacy Policy only extends to our Website and does not, therefore, extend to your use of any information on any website to which you may link by using the hypertext links within this website.


  • 4.1 We use cookies on our Website. Cookies are files sent to your browser and stored on your hard disk, often created and stored upon your first registration on a site. Cookies are then used to identify your computer and allow you to access the Website without logging on each time.

  • 4.2 We use cookies to speed up your access to our Website and the information you look at and to track generic use of the Website in order to ensure correct functionality and to improve the Website. Most browsers accept cookies but, if for any reason you wish to prevent the transfer of cookies, you can normally do so. However, if you do change your browser settings to prevent cookie transfer, this may result in the loss of some functionality.


WIF takes care to ensure the security of our Website and your personal information. We use a number of security measures and procedures including the use of firewalls to keep personal information as secure as possible against access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.


We may amend this Privacy Policy from time to time. If we make substantial changes in the way we use your personal information we will notify you by posting a prominent notice on our Website.


If you have any questions please contact the membership team at info@waterindustryforum.com

Water Industry Forum
Buckley Innovation Centre
Firth Street

Tel: 01484 365357